Learn more about Acronym Web-to-Print features

Customer Relationship Management

The Acronym has an extensive back-end solution that allows print shop admin to customize and manage order processing.
You can easily customize business processes and any automated activities related to them, according to user wishes.

The convenient and easy-to-use interface helps to record online and offline orders,
while online editors help to make sure that designs provided by your clients will meet your requirements.

Business Processes

  • Limit assigning different order statuses for various categories of print shop employees.
  • Enable automatic actions for orders depending on their status, duration, and other parameters.
  • Distribute orders automatically between different managers and branches of your web to print company.
  • Configure the order forms and users in a number of ways using the admin panel.
Business processes

Custom Order History

  • Pick one of the views, a standard view, or a table view for order history in the admin panel.
  • Configure filtration settings and tabs available (All, Incoming, In Progress, Completed, Canceled).
  • Enable the automatic highlight for orders that should be ready in a certain number of hours.
  • Rename orders and payment statuses displayed on your websites, as well as the admin panel.
Custom Order History

Detailed Reports

  • Make detailed sales reports based on different criteria and breakdown of the sum for different categories.
  • Give your employees access to personalized reports about sales with a breakdown of the sum for various product categories.
  • Download sales statistics in XLS format with all information about orders and customers.
  • Configure multiple templates for order history export using different options.
Detailed Reports

Trigger Notifications

  • Notify employees using emails or SMS about different events such as completing orders, coupon activation, and many others.
  • Edit text of notification using HTML or plain text editor using appropriate parameters.
  • Use your email server to send e-mail notifications to your customers and employees.
  • Send SMS notifications with your account using one of the 6 SMS getaways implemented.
Trigger Notifications

Work with Clients

  • Filter your client list (physical and legal persons) by various parameters, using website filters.
  • Go through order history, discounts available, user balance, and cart contents of your customers.
  • View all emails and SMS sent, files uploaded, and all comments made by your employees.
  • Export lists of users with all necessary information available, as well as sales statistics.
Work with Clients

API Integration

  • Get information about orders and customers for integration with external ERP-systems.
  • Share information about order or payment status as well as posted comments.
  • Integrate your store with third-party websites; this would let users make orders from the cart of external online-stores.
  • Fully functional module for integration with the HP Site Flow sectoral ERP system.
API for Integration